Frequently Asked Questions

Help centre

Everything people ask before they sign up

If your question is not answered here, write to us and we will add it.

Yes. Creating a candidate account, searching every listing, saving roles and applying is free and always will be. We charge only for optional services such as CV writing, personal job matching and interview coaching, and you can use the platform indefinitely without buying any of them.

Every employer is checked against a company registry before their first advert goes live, and each posting is re-confirmed with the employer on a 21-day cycle. If a role is filled or withdrawn, it is archived rather than left to rot at the top of search results. Listings that fail verification are removed within one working day.

Your CV is stored encrypted and is only visible to employers you apply to, unless you switch your profile to 'open to offers', which lets verified employers search it. You can revoke that at any time, download everything we hold in one click, and delete your account permanently from your settings. The details are in our Privacy Policy.

Three working days from the moment we receive your current CV and the job adverts you are targeting. Rush delivery within 24 hours is available for an additional fee. One revision round is included for 14 days after delivery, and most people do not need it.

No, and you should be sceptical of anyone who does. Hiring outcomes depend on the market, the role and the interview itself. What we do commit to is measurable: response rates, shortlist quality and interview performance. If a sourcing campaign does not deliver a qualified shortlist, we run the next cycle at no cost.

Yes. We list roles in 40 countries and around a third of our postings are fully remote with no location restriction. Filters let you show only roles that accept applicants from your country, or only those that sponsor a work visa.

Employers pay per job advert or per sourced role — never a percentage of the candidate's salary. A single 30-day advert starts at $99, bundles bring that down, and fixed-fee sourcing starts at $1,200 per role. Everything is listed on the Pricing page with no hidden success fees.

Services that have not yet started are refundable in full within 14 days. Once writing or coaching work has begun, we refund the unused portion. Job advert credits are refundable while the advert is unpublished. Write to [email protected] and we answer within one business day.

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